Privacy Policy


IGF Group Services Limited is part of Independent Growth Finance Limited, which includes IGF Invoice Finance Limited and IGF Business Credit Limited. This privacy policy explains how we use any personal information we collect about you.

What information do we collect about you and how will we use it?

We collect information about you when you become a client, a business contact, voluntarily complete surveys and when you complete a contact form on our website.

Personal information which you supply to us may be used in a number of ways, for example:

We may share the personal information we hold, and obtain information about you, with other members of the IGF group and any company or organisation in which IGF owns a controlling interest as well as businesses working for us, such as agents, subcontractors, financiers, credit reference agencies, fraud prevention agencies and advisers.

Where we have entered into, or are processing a request for a lending agreement, we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity. We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at

We collect information from the website via cookies and analytics.

We will not share your information for marketing purposes with companies outside the IGF group.

Basis for Processing

We consider that our processing of information about individuals is necessary for our legitimate interests in assessing applications and operating finance Facilities. It is a requirement of entering into a Facility.

We normally retain personal information for a period of 12 months from receipt of an enquiry which does not result in a Facility and where a Facility is agreed, for a period of 7 years after the termination of the Facility.


Where you have provided contact information to IGF, we would like to send you information about products, services and topical information that we think would be of interest to you. If you do not wish to receive marketing material from the IGF group then please let us know.

Your right to object

You have a right to object to our processing your information on grounds relating to your particular situation.

You also have the right, at any time, to stop us from contacting you or processing your information for marketing purposes.

Security, access to your information and your other rights

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

You have the right to request a copy of the information that we hold about you.

You may wish us to amend or delete information we hold and you have the right to request from us rectification or erasure of personal information or restriction of processing.

You may also wish to have details of the credit reference and fraud prevention agencies from whom we obtain and with whom we record information about you.

If you believe that any of the information we hold on you is incorrect, incomplete or irrelevant please contact us. We will promptly correct any information found to be inaccurate or irrelevant.

Supervisory authority

You also have a right to complain about our use of your personal information to the Information Commissioner’s Office (ICO), the supervisory authority.

Cookies & Analytics

Cookies are text files placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, in a few cases some of our website features might not function as a result.

For further information visit or

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policy.

Changes to our privacy policy

We will keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 27th November 2019.

How to contact us

Please contact our Data Protection Officer if you have any questions about our privacy policy or information we hold about you:

Contact us today on 0800 051 8397 to find out more about how our asset-based lending solutions can help you grow your business