We collect information about you when you become a client, a business contact, voluntarily complete surveys and when you complete a contact form on our website.
Personal information which you supply to us may be used in a number of ways, for example:
We may share the personal information we hold, and obtain information about you, with other members of the IGF group and any company or organisation in which IGF owns a controlling interest as well as businesses working for us, such as agents, subcontractors, financiers, credit reference agencies, fraud prevention agencies and advisers.
Where we have entered into, or are processing a request for a lending agreement, we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity. We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at http://www.experian.co.uk/crain/index.html
We collect information from the website via cookies and analytics.
We will not share your information for marketing purposes with companies outside the IGF group.
We consider that our processing of information about individuals is necessary for our legitimate interests in assessing applications and operating finance Facilities. It is a requirement of entering into a Facility.
We normally retain personal information for a period of 12 months from receipt of an enquiry which does not result in a Facility and where a Facility is agreed, for a period of 7 years after the termination of the Facility.
Where you have provided contact information to IGF, we would like to send you information about products, services and topical information that we think would be of interest to you. If you do not wish to receive marketing material from the IGF group then please let us know.
You have a right to object to our processing your information on grounds relating to your particular situation.
You also have the right, at any time, to stop us from contacting you or processing your information for marketing purposes.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
You have the right to request a copy of the information that we hold about you.
You may wish us to amend or delete information we hold and you have the right to request from us rectification or erasure of personal information or restriction of processing.
You may also wish to have details of the credit reference and fraud prevention agencies from whom we obtain and with whom we record information about you.
If you believe that any of the information we hold on you is incorrect, incomplete or irrelevant please contact us. We will promptly correct any information found to be inaccurate or irrelevant.
You also have a right to complain about our use of your personal information to the Information Commissioner’s Office (ICO), the supervisory authority.
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You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, in a few cases some of our website features might not function as a result.