What information do we collect about you and how will we use it?
We collect information about you when you become a client, a business contact, voluntarily complete surveys and when you complete a contact form on our website.
Personal information which you supply to us may be used in a number of ways, for example:
- To make lending decisions
- For fraud prevention
- For audit and debt collection
- For statistical analysis
We may share your information with, and obtain information about you, from credit reference agencies or fraud prevention agencies and providers of bad debt protection.
We will not disclose any information to any company outside the IGF group of companies, except to help prevent fraud, or if required to do so by law.
An example of the use of information by credit reference agencies can be found at: www.experian.co.uk/crain
We collect information from the website via cookies and analytics.
We will not share your information for marketing purposes with companies outside the IGF group.
Basis for Processing
We consider that our processing of information about individuals is necessary for our legitimate interests in assessing applications and operating finance Facilities. It is a requirement of entering into a Facility.
We normally retain personal information for a period of 12 months from receipt of an enquiry which does not result in a Facility and where a Facility is agreed, for a period of 7 years after the termination of the Facility.
We would like to send you information about products, services and topical information that we think might be of interest to you.
Your right to object
You have a right to object to our processing your information on grounds relating to your particular situation.
You also have the right, at any time, to stop us from contacting you or processing your information for marketing purposes.
Security, access to your information and your other rights
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
You have the right to request a copy of the information that we hold about you.
You may wish us to amend or delete information we hold and you have the right to request from us rectification or erasure of personal information or restriction of processing.
You may also wish to have details of the credit reference and fraud prevention agencies from whom we obtain and with whom we record information about you.
If you believe that any of the information we hold on you is incorrect, incomplete or irrelevant please contact us. We will promptly correct any information found to be inaccurate or irrelevant.
You also have a right to complain about our use of your personal information to the Information Commissioner’s Office (ICO), the supervisory authority.
Cookies & Analytics
Cookies are text files placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, in a few cases some of our website features might not function as a result.
For further information visit www.allaboutcookies.org or www.aboutcookies.org
How to contact us
- By email at email@example.com
- Or write to us at IGF Group Services, Kingsgate, High Street, Redhill, RH1 1SG